Frequently Asked Questions
Q:What will I be charged for shipping?
jacketparkauk.com has many delivery spots to service shoppers from all over the world. Our spot in Los Angeles would do delivery for United States & Canada whereas our European customers would have their items delivered from Hong Kong and China as well as other countries will also delivery from these warehouse.
Q:How long the order will be Deliverd?
your items will be shipped out 1 - 3 days after receiving the order. In general, it may take about 3 - 10 business days for delivery, depending on the different delivery means you select. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.
Q:What should I do if my shipment never arrives?
Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly.
Q:How do I ship items to a different address?
During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.